To those of us not in the know (and I include myself in that category) I have researched the world of Voip technology and discovered the differences between 'Hosted Voip' and 'IP PBX' so that I am able to explain them to you in easy(ish) to read english.
But there is more to it than that. A lot more. And so, the purpose of this article is to help further educate the un-initiated in the ways of Voip technology, focusing on the differences between a 'Hosted Voip' system and an 'IP PBX' system.
VoIP stands for Voice Over Internet Protocol and uses the internet as a means to transfer voice or audio data from point A to point B by converting the data to digital instead of analogue. Digitising the data makes it possible to cram much more data into the bandwidth and substantially reduces call costs.
IP PBX systems, on the other hand are the follow on from PBX systems which were introduced in order to allow large companies to have their own telephone network in order to substantially reduce their inter-business call costs.
Internet Protocol Public Branch Exchange (IP PBX) systems vary from PBX systems for two reasons. Firstly, connect and install hardware and equipment via Gateway cards and secondly, signalling between the IP phone and the PBX server takes place over LAN.
With a Hosted Voip service, any maintenance issues or problems that arise are taken care of by the service provider. The one down side to this is that all control over your system is in the hands of your provider and should that provider be unreliable then so will your system.
With Hosted VoIP systems all upgrades and enhancements come as standard and the provider will have many more features to offer the user. However with an IP PBX system there is no risk of any price increases so you will always know where you stand.
One of the deciding factors for a lot of people is the mobility offered by Hosted Voip systems. With a Hosted Voip system you can take your Voip handset with you anywhere and plug it in to any internet point in order to make free calls as if you were in the office, from the same number.
So in conclusion there is no straight answer. The most suitable system for your business depends on the requirements and size of your business. But one thing is for sure, Internet telephony is the future of business, and before long standard phone lines will be a thing of the past.
But there is more to it than that. A lot more. And so, the purpose of this article is to help further educate the un-initiated in the ways of Voip technology, focusing on the differences between a 'Hosted Voip' system and an 'IP PBX' system.
VoIP stands for Voice Over Internet Protocol and uses the internet as a means to transfer voice or audio data from point A to point B by converting the data to digital instead of analogue. Digitising the data makes it possible to cram much more data into the bandwidth and substantially reduces call costs.
IP PBX systems, on the other hand are the follow on from PBX systems which were introduced in order to allow large companies to have their own telephone network in order to substantially reduce their inter-business call costs.
Internet Protocol Public Branch Exchange (IP PBX) systems vary from PBX systems for two reasons. Firstly, connect and install hardware and equipment via Gateway cards and secondly, signalling between the IP phone and the PBX server takes place over LAN.
With a Hosted Voip service, any maintenance issues or problems that arise are taken care of by the service provider. The one down side to this is that all control over your system is in the hands of your provider and should that provider be unreliable then so will your system.
With Hosted VoIP systems all upgrades and enhancements come as standard and the provider will have many more features to offer the user. However with an IP PBX system there is no risk of any price increases so you will always know where you stand.
One of the deciding factors for a lot of people is the mobility offered by Hosted Voip systems. With a Hosted Voip system you can take your Voip handset with you anywhere and plug it in to any internet point in order to make free calls as if you were in the office, from the same number.
So in conclusion there is no straight answer. The most suitable system for your business depends on the requirements and size of your business. But one thing is for sure, Internet telephony is the future of business, and before long standard phone lines will be a thing of the past.
About the Author:
Saul Saresi researches and writes about all Voip technolgoies and systems for his website which can be found here asterisk Alternatively, to see examples of his past work please visit here business telephone system
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