Wednesday, December 19, 2012

What is Meant by SIP Trunking?

By Emily Collins


The business world has started to evolve at a rapid pace, this isn't just with the technological side of things such as SIP, VoIP and the many other related acronyms, but also the importance of management, flexibility and recruitment that Human Resources have to follow.

The relationship between technology and workplace management is becoming clearer and more easily definable with each new economic and management trend, but to really understand the benefits of these technologies, we first need to understand how they work.

So those less up to speed with their jargon may be wondering exactly what is meant by SIP trunking. The most basic explanation is that a SIP trunk is a type of technology that allows organisations to move beyond the basic level of communication within the business, and extend the connectivity further afield. A Voice over International Protocol and media service facilitated by external telephony service providers, with SIP trunking an organisation can benefit from unified communications. The system differs from a traditional telephony service based on physical PSTN lines and wires, instead working via PSTN connectivity via trunking online.

This is beneficial in many ways, not least being the fact that the applications often facilitated by those providing SIP trunking allow for new and innovative ways of communicating, including voice, video, desktop sharing, whiteboard sharing and web conferencing. Not only are there fewer wires to trip over, but there are numerous benefits which allow for a more streamlined, connected and flexible way of working, and workforce itself.

Long gone are the days when each individual member of staff had a stand alone direct line. Now we embrace the fact that our phones are connected up to our computers and in some cases also to our mobiles and smart phones. Whilst it is quite complex to understand the entire ins and outs of SIP trunking, we can all identify with the technology upgrades that we've witnessed in the last few years.




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